Xerox Service

Benchmark Business Solutions is your locally owned authorized Xerox Agent. That means that your Xerox Service Technicians are right here in Lubbock.

We're just around the corner 

With a Xerox copier, fax machine or printer, chances are you won't often need a service technician. But when you do, it's good to know that our team of Xerox service professionals is right here with Lubbock's most reliable office solutions provider -Benchmark Business Solutions. By calling Benchmark, your call for service is relayed directly to our Xerox service technicians, so there is no delay, and no hassles.

The world class training that you expect form the name Xerox

Your Xerox service technician goes through training that never stops. Xerox technicians receive at least six hours per month of post-graduate training that keeps them up-to-date on the latest preventative maintenance procedures so your equipment consistently performs at its best. In addition, each time we launch a new product, your technician literally goes back to school at our International Training Center to learn the proper service procedures.

Your Xerox service technician brings tools like no other

Only Xerox machines are equipped with diagnostic software which enable our service technicians to analyze machine performance problems at no additional cost to you. This software not only helps them pinpoint current problems quickly and efficiently, it also detects equipment wear and other potential service situations. In addition, Xerox ensures that our technicians are equipped with a personal parts inventory that immediately fulfills at least 85% of all service problems. All other parts are guaranteed to be located and delivered within 24 hours. This means less downtown and more productivity for your business.

The local guys with the Xerox name

Benchmark Business Solutions is proud to represent the Xerox line. Your Xerox Service Technicians are right here in Lubbock, so you receive the world-renowned technology and expertise of the name Xerox, while dealing with folks who live and work right here on the South Plains.